Cookie Policy

Last Updated: May 24, 2024

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit, such as your preferences and actions on our site. Cookies are widely used by website owners to make their websites work efficiently and provide valuable information.

In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage to collect information about how you interact with our educational platform and services.

Purpose of Our Cookies

At Zintra Rise, we use cookies for various purposes related to delivering high-quality online education experiences. Understanding how we use these technologies can help you make informed decisions about your privacy while using our services.

Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions you take that constitute a request for services, such as:

• Authenticating your account and maintaining your login session
• Remembering your progress in courses and educational modules
• Processing transactions and payments for educational content
• Storing your preferences regarding cookie consent itself
• Ensuring security features and preventing fraudulent activity

Functionality Cookies

These cookies enable enhanced functionality and personalization of your learning experience on our platform. They may be set by us or by third-party providers whose services we have integrated into our pages. They allow us to:

• Remember your preferred language and region settings
• Customize educational content based on your learning history
• Save your preferences for notification settings
• Provide interactive features like discussion forums and live sessions

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our educational platform by collecting and reporting information anonymously. This allows us to:

• Count page visits and traffic sources to measure and improve site performance
• Understand which educational resources are most popular
• Track how students navigate through course content
• Identify where users might experience difficulties within our learning management system
• Gather feedback on educational materials through integrated survey tools

Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They build a profile of your interests based on your browsing habits to:

• Show you relevant advertisements for courses and educational programs
• Limit the number of times you see an advertisement
• Help measure the effectiveness of advertising campaigns
• Provide personalized course recommendations based on your interests

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. While essential cookies are necessary for basic website functionality, you can choose to disable other types of cookies. Here's how you can manage your preferences:

Through Our Cookie Consent Tool

When you first visit our website, you'll be presented with a cookie banner that allows you to accept or reject different categories of cookies. You can modify these preferences at any time by accessing our Cookie Settings in the footer of our website.

Through Your Browser Settings

Most web browsers allow control of cookies through their settings. The procedures for managing cookies vary with each browser:

Google Chrome

• Click the three dots in the top-right corner
• Select "Settings"
• Click on "Privacy and security"
• Click on "Cookies and other site data"
• Choose your preferred cookie settings

Mozilla Firefox

• Click the menu button (three lines) in the top-right
• Select "Options" or "Preferences"
• Click on "Privacy & Security"
• Navigate to the "Cookies and Site Data" section
• Choose your preferred settings

Safari

• Click on "Safari" in the top menu bar
• Select "Preferences"
• Click on the "Privacy" tab
• Choose your cookie preferences

Microsoft Edge

• Click the three dots in the top-right corner
• Select "Settings"
• Click on "Cookies and site permissions"
• Click on "Manage and delete cookies and site data"
• Adjust your settings as needed

Please note that restricting cookies may impact your experience on our educational platform, potentially limiting certain functionalities or personalizations that enhance your learning journey.

Third-Party Service Providers

Zintra Rise partners with several third-party service providers who may place cookies on your device when you visit our online education platform. These partners help us deliver various aspects of our educational services.

Analytics Partners

We use analytics services such as Google Analytics to understand user behavior on our educational platform. These services collect data about how students interact with our courses, which helps us improve our educational content and user experience. Their cookies track information such as:

• How long students spend on different learning modules
• Which educational resources are most frequently accessed
• The learning paths users typically follow
• Device information and geographic location (at country or region level)

Content Delivery Partners

We work with content delivery networks and video hosting services to ensure smooth delivery of educational materials. These services may use cookies to:

• Optimize video streaming quality based on your internet connection
• Remember playback preferences and video progress
• Provide analytics on content engagement
• Store technical preferences for media players

Learning Management System Integration

Our educational platform integrates with specialized learning management tools that help track student progress and facilitate interactive learning. Their cookies may:

• Maintain assessment data and course completion status
• Support interactive elements like quizzes and assignments
• Enable communication features between students and instructors
• Track certification progress and continuing education credits

Social Media Integration

When you use social media sharing buttons or log in using social media accounts, these platforms may set cookies that track your interaction with our content. These social media platforms may use this information according to their own privacy policies.

Data Retention and Security

Information collected through cookies is retained only as long as necessary to fulfill the purposes outlined in this policy. We implement appropriate security measures to protect this data from unauthorized access, alteration, or disclosure.

Additional Provisions

Zintra Rise is committed to maintaining the highest standards of data protection and privacy. Our use of cookies complies with applicable regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

Data Retention Periods

Different types of cookies have different lifespans:

• Session cookies: These temporary cookies are deleted when you close your browser
• Persistent cookies: These remain on your device until they expire or you delete them
• Analytics data: Aggregated information may be stored for up to 26 months
• Learning progress data: Stored for the duration of your account plus a retention period for educational continuity

Security Measures

To protect information collected through cookies, we implement various security measures including:

• Encryption of sensitive data
• Regular security assessments of our systems
• Access controls limiting who can view collected information
• Contractual obligations with third-party providers to maintain data security

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any significant changes will be notified to you through a prominent notice on our website or through direct communication if appropriate. We encourage you to periodically review this policy for the latest information on our cookie practices.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including data collected through cookies. These may include the right to access, correct, delete, restrict processing, or object to processing of your personal information.

If you have questions about how we use cookies or wish to exercise any of your rights, please contact our Privacy Team using the contact information provided on our website.